Nurse Advice

Where is a Nurse When You Really Need One? A Phone Call Away.

Nurse Triage Services = Right Care At Right Time = Lower Adverse Events.

Nurse Advice Line

Elderly Care

Nurse Advice Line is a helpline where specially trained and licensed RNs evaluates patient's symptoms, offer medical advice based on the best in class gold-standard protocols and document encounters insecure systems. They escalate to providers for required.

Nurse Advice Line is a helpline where specially trained and licensed Registered Nurses (RNs) will answer your health questions about medicines, tests etc., understand and explain your symptoms, offer medical advice, help you to decide when to visit your doctor, or go to an Urgent Care or Emergency Care.

You can trust the information provided. The information provided by nurses is based on the best-in-class gold-standard protocols keeping your health information private, secure and safe.


Such services worldwide have proven their distinct advantage and helped service and save users over hundreds of million $. They have been known to achieve a client and patient satisfaction rating of more than 95%. Nurse helplines worldwide have proven their distinct advantage and helped saving lives and money.

Active Wellness Nurse Advice Line: What We Provide

  • 24/7 evaluation of patient symptoms via the phone by specially trained licensed registered nurses
  • Dedicated toll-free number with customized greeting
  • Comprehensive symptom-based assessment using the gold standard Protocols
  • Supplementary health information
  • Capture encounter documentation for inclusion in Electronic Personal Health Records (PHRs)
  • Triage protocols that are dynamic leading to customized data gathering questions as requested
  • Client-specific information loaded onto Active Wellness population health management software platform
  • Maintenance of physician on-call schedules as applicable

Why Choose Active Wellness For Your Nurse Advice Line

Your health partner: 24/7 evaluation of patient symptoms via the phone by specially trained and licensed healthcare professionals who escalate to providers on call if required. Dedicated toll-free number with customized greeting

Triage: Comprehensive symptom-based assessments using triage protocols that are best in class.

Education: Provide supplementary health information based on the symptoms.

EMR: Document the encounters in Electronic Medical Records (EMRs) Customized data gathering questions that pick up all the elements.

Customizable: Personalised / client-specific information is loaded onto Active Wellness population health management.

Physician On Call: Maintenance of physician on-call schedules as applicable for call escalations.

Knowledge Library: Provide you links to meet your needs for focused health information.