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How To Order My Drugs ?

  • Sign in or Create a free account
  • You need to be register to order
  • Search and select a Drug you need
  • Do not understand what drug you need - Upload your drug prescription
  • Add all the required drugs to the drug cart
  • Provide the patient details
  • Confirm your address and payment details and submit your order
  • You will receive an SMS confirming your booking
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Upload Your Prescription

Save a copy of your prescription place order through our call center

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FAQ's

ActiveMD Online Care doctors providing consultations take the decision on whether a prescription is required or not. Registered members can get prescriptions at the Physicians discretion. An online consult does not guarantee a prescription. The members who have subscribed for chronic disease management packages have care teams managing their condition and have access to the patients’ health records. They usually write a prescription if the need arises after the consultation. The prescriptions in these cover a wider range of products that deliver direct medicinal value. These include, but are not limited to, drug classes such as antibiotics and antihistamines. Convenience prescriptions and refills for maintenance drugs for chronic diseases are written.
The prescription can be converted into an online order either by uploading a prescription for validation and fulfillment. The prescription is sent to a partner Pharmacy for execution. It is important to note that Active Wellness is not a drug fulfillment warehouse.

In the event a doctor does prescribe medication, he/she will usually limit the supply to no more than thirty days. Patients with chronic illnesses should raise request only if they have signed for a chronic care plan where the doctors are aware of the chronic conditions and medication history and the patient’s needs. You can visit doctors in your Care Network or other specialists for extended care.

The Primary Care Physicians in the Care network do not write prescriptions for controlled substances, for non-therapeutic use, and/or those which may be harmful (potential for abuse or addiction).

** Active Wellness services are limited to only Clinic visits, phone and video consultations with the ability to prescribe.
ActiveMD Online Care does not dispense prescription drugs. If the doctor prescribes medication, it is submitted electronically (ActiveMeds) the partner Pharmacy. You get a copy of the prescription and you can convert it into a drug order to the Pharmacy. You can take a print of the prescription and go to your pharmacy and purchase. By doing so the compliance history will not be generated and reduce the drug management effectiveness.
All prescribing is at the discretion of the physician according to his assessment and the ability to evaluate the condition and clinical standards of care. If he is your care team member and knows your case history he can prescribe the medication for refills for the conditions that he knows and details of which are documented in your care records.

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